The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Hot Pools
“The hot mineral pool was a fantastic way to unwind after a long day, providing instant relaxation.” view full review
Refreshing Swimming Pool
“The outdoor swimming pool was perfectly heated and just the right size for a refreshing dip in pleasant weather.” view full review
Spacious Comfort
“Our villa offered a wonderfully spacious living area that made us feel right at home during our stay.” view full review
Delicious On-site Restaurant
“We thoroughly enjoyed our meals at the on-site restaurant, with a varied menu and inviting atmosphere.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Hot spring bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1191 Pukaki St,
Rotorua,
New Zealand,
Bay of Plenty
Map view
1191 Pukaki St,
Rotorua,
New Zealand,
Bay of Plenty
City landmarks
1000 Hinemoa St
Polynesian Spa
1.3
km
booking office 1220 Hinemaru St
Tamaki Maori Village
1.3
km
Golf Course
Government Gardens
1.3
km
Mall
Central Mall
950 m
1 Queens Drive Government Gardens
Arawa War Memorial Statue
640 m
Hemo Road
Te Puia
3.3
km
1 Queens Drive
Sulphur Point
640 m
Corner of Mataiawhea & Korokai Streets Ohinemutu
Saint Faith's Anglican Church
690 m
Spa Centre
The Spa Rotorua
1.3
km
RotoruaNew Zealand
Lake Rotoiti
950 m
Tunohopu St
Te Hahi o te Whakapono
690 m
Nearby
Ranolf Street and Lake Road
Kuirau Park
480 m
Queens Drive
Fred W Wylie Memorial Statue
330 m
RotoruaNew Zealand
Lake Rotorua
480 m
1210 Arawa Street
Fancy Meow Cat Cafe
480 m
Mataiwhera St
Ohinemutu
480 m
Mall
Eat Street
480 m
Museum
Bibleworld Museum and Discovery Centre
590 m
RotoruaNew Zealand
Lake Tarawera's Hot Water Beach
950 m
1174 Whakaue Street
Puawai Jade
100 m
1093 Tutanekai St
Madhouse Design Store & Gallery
120 m
Lake Rotoma
950 m
Ohinemutu
Rotorua Lakefront Boardwalk
480 m
Event hall
Te Runanga Tea House
350 m
2 Kuirau St
Thermal Footbaths
400 m
Church
Saint Lukes Church
420 m
Church
Saint Michaels Catholic Church
440 m
Rotorua 3010
Foot Spa
450 m
1234 Fenton Street
Rakai Jade
520 m
Rotorua 3010
Rotorua Lakefront Heliport
550 m
Restaurants
Leonardo's Italian Food & Wine
180 m
1099 Tutanekai Street
Pizzeria Imperfetto
60 m
1176 Pukaki Street
Fat Dog Cafe & Bar
310 m
1161 Arawa Street
CBK Craft Bar & Kitchen Rotorua
130 m
1115 Tutanekai Street Eat Streat
BREW / Craft Beer Pub
160 m
1103 Tutanekai Street
Mac's Steakhouse
150 m
1110 Tutanekai Street
Lovely India Tandoori Restaurant
130 m
1123 Tutanekai Street
Picnic Cafe
240 m
1174 Whakaue Street
Our House
140 m
1111 Tutanekai Street
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
modern
convenient
pricey
limited amenities
8.4/10
Great
Rooms
8.4
Location
9.0
Service
9.1
Dining
7.7
Guest reviews
8.4/10
based on 9 reviews
8.4
8.4/10 based on 807 reviews
Fred
United States,
May
2024
8.4/10
The hotel is centrally located, convenient for exploring the town's sights and close to various dining options. The rooms are cozy with a desk, couch, and a bedroom with frosted glass windows. However, there is no external view. The service from all staff members was excellent, offering a range of amenities from room service to housekeeping. The dining experience highlighted homemade yogurt. Overall, a comfortable stay with great service and a convenient location.
Rooms
8.0
The rooms are cozy and well-equipped with a desk and couch. The bedroom offers a comfortable bed, but the frosted glass windows limit the view.
Service
9.0
The service provided by all staff members was top-notch, offering a range of amenities from room service to housekeeping.
Location
9.0
The hotel's central location is great for exploring the town's sights and enjoying nearby dining options.
Dining
8.0
The dining experience featured delicious homemade yogurt, providing a tasty treat during the stay.
Facilities
8.0
The hotel provides a range of facilities ensuring a comfortable stay for guests.
Tom
United Kingdom,
March
2024
8.8/10
I had a lovely stay at this hotel. The rooms were very comfortable, and the buffet breakfast was delicious. The facilities were excellent, and I particularly enjoyed the hotel being located on the 2nd level. However, the living area was a bit uncomfortable. Overall, a great value for money experience.
Rooms
9.0
The rooms were very comfortable with a healthy buffet breakfast.
Service
9.0
The staff members provided exceptional service, including room service, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
Location
9.0
The hotel's location in the center of town was fantastic, and the restaurant in the hotel was a great spot to dine.
Dining
8.0
The Mexican dishes in the restaurant were delicious.
Facilities
9.0
The hotel offers excellent facilities for guests to enjoy.
Mark
United States,
February
2024
8.8/10
I had a wonderful stay at this hotel! The rooms were excellent, offering many amenities and a separate bedroom with a comfortable queen bed. However, there were some issues with the price not reflecting the value received. The service was top-notch from all staff members, covering everything from room service to laundry and tours assistance. The location was fantastic, right in the heart of town near bustling streets lined with great restaurants. Dining was a pleasant experience with delightful fruit juices. The facilities provided were top-notch adding to the overall convenience and comfort of my stay.
Rooms
9.0
The rooms were equipped with excellent facilities and many amenities, including a separate bedroom with a queen bed.
Service
9.0
The service from all staff members was exceptional, covering everything from room service to laundry, making my stay truly comfortable.
Location
9.0
The hotel is conveniently located in the center of town, close to vibrant streets filled with fantastic restaurant options.
Dining
8.0
The dining experience surpassed my expectations, especially the refreshing fruit juices.
Facilities
9.0
The facilities provided were top-notch, enhancing my overall experience.
modern
pricey
William
United Kingdom,
December
2023
9.0/10
The hotel is a wonderful choice for a stay in Rotorua. The rooms are spacious and modern, with great amenities, but the living area felt a bit uncomfortable. The staff offers exceptional service, and the location is superb, right in the heart of Rotorua. The dining experience is fantastic with the freshest fish available. Overall, a great value for money option.
Rooms
8.0
The rooms are spacious and modern, with great amenities, including a very comfortable bed, desk, and couch. There is a separate bedroom for added privacy.
Service
9.0
The staff members provide excellent service, always helpful and accommodating for all my needs.
Location
10.0
The hotel's location is perfect, right in the heart of Rotorua, close to local attractions and several restaurants.
Dining
9.0
The dining experience was outstanding, especially with the freshest fish available that truly exceeded my expectations.
Facilities
9.0
The hotel offers top-notch facilities, ensuring a comfortable and enjoyable stay for guests.
Charles
United States,
November
2023
8.6/10
I had a pleasant stay at the hotel featuring clean and comfortable rooms and very friendly staff. The location was excellent, close to the city center and the shopping street, but the proximity to 'Eat Street' could be overwhelming with many eateries. The dining experience offered fresh pasta, which was a nice touch. The facilities were decent, providing all the essentials for a comfortable stay.
Rooms
9.0
I found the rooms clean and comfortable with a very comfortable bed and a spacious bathroom with a huge tub and shower, though with frosted glass windows limiting the view.
Service
10.0
The service from all staff members was top-notch, offering assistance with room service, dry cleaning, housekeeping, laundry, and even a welcome drink. They were very attentive and accommodating.
Location
8.0
The hotel's location was great, right in the middle of the city next to the bustling shopping street. Additionally, being very close to the waterfront and Lake Rotorua added to its charm. However, the area near 'Eat Street' was a bit overwhelming due to the high tourist traffic and numerous eateries.
Dining
8.0
The dining experience at the hotel offered delicious fresh pasta, which was a delightful culinary experience.
Facilities
8.0
The facilities at the hotel were adequate, providing everything I needed for a comfortable stay.
Paul
United Kingdom,
September
2023
8.6/10
The hotel is perfectly situated in the heart of the town, making it convenient for exploring all the local attractions. The rooms are spacious and come with a great tub and shower to unwind after a day of adventures. The service is exceptional, with all staff members going above and beyond to ensure a comfortable stay. On the downside, the dining experience could be improved with more variety in their offerings.
Rooms
9.0
The rooms are spacious and come with a huge tub and shower for added relaxation.
Service
9.0
The staff is incredibly attentive and provided excellent service throughout my stay.
Location
10.0
I couldn't have asked for a better location; everything was within easy reach, from local cafes for breakfast to the town's tourist sights.
Dining
7.0
The dining experience lacked variety in their offerings, but the home-baked bread was a delightful touch.
Facilities
8.0
The hotel offers great facilities, ensuring a comfortable and enjoyable stay.
Fred
United Kingdom,
July
2023
8.0/10
The hotel offers a cozy stay with very comfortable beds and frosted glass windows providing privacy. The separate bedroom with a queen bed is a plus, but the lack of an outside view could be a downside.
Rooms
8.0
I loved the very comfortable bed and the privacy of the frosted glass windows. Having a separate bedroom and a queen bed made the stay very relaxing.
Service
9.0
The service from all staff members was exceptional. They were attentive and made sure all my needs were met.
Location
8.0
The hotel is conveniently located in the center of town with easy access to a variety of great restaurants just down the road.
Dining
7.0
Although the dining options were not specified, I enjoyed the tasty eggs served during my stay.
Facilities
8.0
The hotel's facilities provided everything I needed for a comfortable stay.
clean rooms
no outside view
Ricky
United Kingdom,
June
2023
8.2/10
I absolutely loved my stay at this hotel! The location is superb, right in the heart of the city next to the bustling shopping street. The rooms were cozy and well-appointed, although the frosted glass on the window didn't offer much of a view. The service was top-notch, with all staff members being incredibly helpful and friendly. However, the dining options were a bit lacking in variety. The hotel's facilities were convenient and well-maintained, making my stay all the more enjoyable.
Rooms
8.0
The rooms were cozy and well-appointed, with a desk, couch, and good amenities.
Service
9.0
The service was excellent, with all staff members being helpful and friendly.
Location
9.0
The hotel is right in the middle of the city, making it easy to access all the attractions and restaurants.
Dining
7.0
The dining options were a bit limited in variety.
Facilities
8.0
The hotel's facilities were convenient and well-maintained.
Billy
United Kingdom,
May
2023
8.2/10
I had a pleasant stay at this hotel. The rooms on the 2nd level come with good amenities, although the frosted glass on the window limits the outlook. The facilities provided were top-notch, making for a comfortable experience overall. However, the price seemed a bit high for what was offered.
Rooms
8.0
The rooms on the 2nd level were well-equipped with good amenities.
Service
9.0
The service from all staff members was excellent, with prompt room service and efficient housekeeping.
Location
9.0
The hotel is centrally located in the heart of town, making it convenient to explore nearby eateries and restaurants.
Dining
7.0
I enjoyed the dining experience with local organic products; however, the prices for meals were slightly on the higher side.
Facilities
8.0
The hotel offers good facilities that cater to all needs, including laundry services and tours/ticket assistance.
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